Audio conference calls are phone calls in which the calling party wants to have multiple third parties listening to the audio portion of the call.
The conference calls can be designed to allow the called party to participate in the call, or the call can be set up so that those who join the audio conversation only listen to the call and cannot speak. This is known as an audio teleconference. Conference calls are often arranged so that the calling party dials other participants and adds them to the call. Participants can also dial into the conference call themselves by calling a specific phone number that connects to a conference bridge. An audio conference bridge is essentially a dedicated piece of hardware that links phone lines together.
Organizations typically use an audio conferencing service provider that manages the conference bridge and provides the phone numbers and access codes that participants dial to gain access to the meeting and conference call. This is usually done via email and phone. Three-way calling features in audio conference calls are often charged at an additional cost for many users with office phone lines and home lines.
For three or more-way audio conference calls, the first person who wants to talk to is usually dialed. Then the hook flash button is pressed.
As the name suggests, the flash/recall button is pushed and held briefly to connect the three sets of people as one. This option allows callers to add a second outbound call to an already connected call. Businesses use audio conference calls daily to communicate with remote parties, both within and outside the company.
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Audio conference calls are often used in conjunction with web and video conferences, where presentations and documents can be shared via the internet. This allows participants to discuss and review the content, such as real-time data, sales figures, and company information presented by various employees.
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